FAQ – Frequently Asked Questions
This page provides answers to the most common questions about ANOHA. If you have any other questions we didn’t cover, you can send us an email at visit@anoha.de.
When is ANOHA open?
The Children’s World of the Jewish Museum Berlin is open from Tuesday to Friday from 9 am to 4 pm. Last admission 2.45 pm. On Saturday, Sunday you are welcome to come from 10 am to 5 pm. Last admission 3.45 pm.
To visit ANOHA with a preschool or school class, you are now able to register as a group at visit@anoha.de. Families are able to reserve a time-slot ticket from our ticket shop.
The rule at ANOHA is that children can only visit us when accompanied by an adult, and adults can only visit ANOHA when accompanying a child. The only exception is the ANOHA for Adults tour.
How much does it cost to visit the museum?
Visiting ANOHA is free of charge.
We are delighted about the great interest in our children’s museum ANOHA. In recent years, many people have let their booked online tickets for ANOHA expire in large numbers. This has greatly reduced the available ticket contingents and access options for other families and groups. We have therefore decided to introduce a booking fee. The fee of 3 € will be charged on the total basket (not per ticket). It is non-refundable. If you have to postpone your visit, this is a new booking. The booking fee will then be charged again. Tickets at the museum ticket office are still available free of charge. Thank you for your understanding.
An overview of all prices and conditions can be found on the website of the Jewish Museum Berlin at Planning Your Visit.
Where can I get tickets for my visit to the Children’s World?
We recommend booking your time slot ticket on our ticket shop before your visit. A small number of remaining tickets are available at the ticket counter. If there is a large number of visitors at ANOHA, we cannot guarantee that you will be able to enter and acquire tickets without a reservation.
Currently tickets for events can also only be purchased in our ticket shop.
Groups should register at visit@anoha.de.
How do I get to ANOHA?
ANOHA is located at Frommet-und-Moses-Mendelssohnplatz 1, in Berlin’s Kreuzberg district. The entrance is on the right side of the big Academy building on the plaza. You can recognize it by its blue walls and the big ANOHA lettering.
You can reach ANOHA by U‑Bahn (subway) from the Hallesches Tor (U1, U3, U6) and Kochstraße/Checkpoint Charlie (U6) stations. Three bus stops are also nearby: Jüdisches Museum Berlin (on the 248 line), Lindenstraße/Ecke Oranienstraße (M29), and Zossener Brücke (M41).
Very few street parking spaces are available near the museum, which does not have a visitor parking lot. For that reason, we recommend traveling to us by public transport, by bicycle, or on foot.
What are the rules about child supervision and protection at ANOHA?
Responsibility for supervision of children lies with their adult chaperone throughout the entire visit.
Our child-protection concept stipulates that children can only visit ANOHA when accompanied by an adult, and adults can only visit when accompanied by a child.
Is ANOHA accessible for all visitors?
You can move freely throughout ANOHA. Most of the areas can be reached via inclines. Some individual elements are not accessible because they are designed for climbing. Our exploration stations stimulate all your senses. There are stations for listening, feeling, looking, and playing. At ANOHA, there aren’t any long texts on the walls. Our pedagogically trained ANOHIS are happy to answer your questions and assist you. All of them wear light blue vests.
You can find more information on our accessibility page.
Are there parking spots for visitors with disabilities?
If you come to ANOHA by car, you’ll find two disability parking spots directly in front of the entrance to the Jewish Museum Berlin at Lindenstr. 15. There are two more spots at Markgrafenstraße 87. In order to use one of these parking spaces, you’ll need a handicapped parking permit (Parkausweis für Schwerbehinderte). Please place it visibly under your windshield.
Are there tours at ANOHA?
We don’t offer a traditional tour for children. However, adults without children are welcome to take part in a tour. You can find more information on the page about ANOHA for Adults.
Is there a café in ANOHA?
Yes, on the weekends and on public and Berlin school holidays, the café offers a small selection of sustainable snacks including lye pastries , popcorn, freshly baked cake, coffee and other beverages. On weekdays, please visit the Museum Café at the Jewish Museum Berlin or one of the nearby cafés. You are also welcome to eat a snack in the designated area of ANOHA.
How can I support the museum?
You can support the museum’s financing and implementation of its various programs in different ways. If you join the Friends of the Jewish Museum Berlin, you have the opportunity to participate, donate, or volunteer.
Foundations and businesses can support exciting projects or shape them together with us. All information for foundations and businesses can be found on the website of the Jewish Museum Berlin.
What does ANOHA have to do with the Jewish Museum Berlin?
ANOHA is the Children’s World of the Jewish Museum Berlin and a part of the foundation of the same name. ANOHA is a space for children three years and older and their adult chaperones – parents, grandparents, and teachers – to explore, to try things out, and play. It is a way for the Jewish Museum Berlin to expand its offerings.
ANOHA is located in the W. Michael Blumenthal Academy building, which is across the street from the Jewish Museum Berlin.
